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Terms of Use

Effective date: 9 September 2026
Last updated: 9 September 2026
Contracting entity: Neobi Technology Corp. (“Neobi,” “we,” “us,” or “our”)
Contact: info@neobi.io | PO Box 31081, Calgary, AB T2E 9A3, Canada

These Terms of Use (the “Terms”) are a contract between you and Neobi. They govern your access to and use of the public websites, pages, and content we operate at neobi.io and related Neobi domains (the “Site”).

By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

If you use the Site on behalf of a company or other organization, you represent that you have authority to bind it, and “you” means that organization.

1. What these Terms cover (and what they do not)

1.1 Site only. These Terms cover browsing and using the Site (marketing pages, blogs, docs we publish on the Site, and similar).

1.2 APIs, MCP, dashboards, and paid data. Access to Neobi’s application programming interfaces, Model Context Protocol servers, developer tools, platforms, dashboards, datasets, and paid products (together, the “Service”) is governed by:

  • the API and MCP Terms (or successor developer terms) we publish for that Service; and/or
  • a signed Data Services Agreement, order form, or other written contract with Neobi.

If those instruments conflict with these Terms, they control for the Service. These Site Terms do not grant you a licence to call APIs, use MCP endpoints, download production data, or use paid products.

1.3 Privacy. How we handle personal information is described in our Privacy Policy. That policy is part of how we operate; it does not reduce the limits in these Terms.

2. Who we are / who this is for

2.1 Neobi provides software and industry data infrastructure for cannabis and related businesses. The Site and Service are aimed at business, professional, research, and institutional users.

2.2 The Site is not a cannabis store, menu, offer to sell or distribute cannabis, or consumer “where to buy” product. Nothing on the Site is medical, legal, or investment advice.

2.3 You represent that you are at least 18 years of age and that you will not use the Site to target or appeal to persons under 18 (or under the legal cannabis age in any place you are targeting).

3. Accounts and security

3.1 Some Site features may require an account. You must provide accurate information and keep credentials confidential. You are responsible for activity under your account.

3.2 We may refuse, suspend, or close accounts, or limit Site features, if we reasonably believe these Terms were breached, for security or legal reasons, or to protect Neobi or others.

4. Intellectual property

4.1 Except for content you lawfully submit, Neobi and its licensors own the Site, including software, text, graphics, logos, compilation, schema descriptions, documentation, and trademarks. All rights not expressly granted are reserved.

4.2 Limited licence. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Site for your internal business or professional purposes, and to view and share links to public Site pages in the ordinary course.

4.3 You may not, without our prior written consent:

  • copy, scrape, crawl, or bulk-download the Site or its content except through documented APIs under a separate licence;
  • reverse engineer or bypass technical limits;
  • remove proprietary notices;
  • use Neobi names or logos except for a factual reference (for example, “data from Neobi”) that is not misleading and does not imply endorsement; or
  • frame the Site so as to misrepresent affiliation.

4.4 Open-source / docs notices. Where a page or repository states a public licence (for example Apache-2.0 for code, CC-BY-4.0 for certain docs), that notice controls those files only. It is not a licence to live databases, paid data, or the Site as a whole.

4.5 Facts. Publicly available facts (such as prices or product identifiers published by others) are not owned by Neobi merely because they appear on the Site. Where copyright subsists, we licence access to our presentation, compilation, and documentation, not exclusive ownership of underlying public facts.

5. Acceptable use

You will not, and will not allow others to:

  • (a) use the Site in violation of law, including the Cannabis Act (Canada) and applicable provincial cannabis rules;
  • (b) use the Site to offer, advertise, or complete a cannabis sale, or to operate a consumer storefront or “where to buy” experience;
  • (c) present Site content as Neobi’s endorsement of a product, retailer, brand, or health claim;
  • (d) post or transmit unlawful, defamatory, infringing, deceptive, or malicious content;
  • (e) interfere with the Site’s operation, security, or other users (including malware, scraping that burdens the Site, or credential stuffing);
  • (f) harvest personal information from the Site; or
  • (g) misrepresent your identity or affiliation.

We may remove content and report activity as required by law.

6. User content and feedback

6.1 If you submit comments, forms, uploads, or other material (“User Content”), you retain ownership of your rights in it. You grant Neobi a worldwide, royalty-free licence to host, use, reproduce, and display User Content as needed to operate and improve the Site and to respond to you.

6.2 You represent that you have the rights to submit User Content and that it does not violate law or third-party rights.

6.3 Feedback about Neobi or the Site may be used freely by Neobi without obligation to you.

7. Third-party links and sources

The Site may link to third-party sites or reference third-party data. We do not control those sites or sources and are not responsible for them. Their terms and privacy practices apply to your use of them.

8. Disclaimer

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEOBI DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Industry data changes. Do not rely on Site content as the sole basis for operational, purchasing, or compliance decisions without verifying with authoritative sources.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEOBI AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND CONTRACTORS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

NEOBI’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS IS LIMITED TO CAD $100, OR THE AMOUNTS YOU PAID NEOBI SOLELY FOR SITE ACCESS IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (IF ANY), WHICHEVER IS GREATER.

Nothing in these Terms limits liability that cannot be limited under applicable law (including fraud or willful misconduct).

10. Indemnity

You will defend, indemnify, and hold harmless Neobi and its directors, officers, employees, and contractors against claims, damages, and reasonable legal fees arising out of: (a) your User Content; (b) your misuse of the Site; (c) your breach of these Terms; or (d) your violation of law or third-party rights in connection with the Site.

11. Changes

We may update the Site and these Terms. We will post the updated Terms on this page and revise the “Last updated” date. Material changes may also be noted on the Site or by email if we have your address. Continued use after the effective date is acceptance. If you do not agree, stop using the Site.

12. Suspension and termination

We may suspend or stop providing the Site (in whole or part) at any time. Provisions that by their nature should survive (including sections 4-10, 13, and 14) survive.

13. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of Calgary, Alberta have exclusive jurisdiction, except that Neobi may seek injunctive relief elsewhere to protect the Site, Service, or intellectual property.

14. General

14.1 These Terms are the entire agreement between you and Neobi regarding the Site (subject to section 1.2 for the Service).

14.2 If a provision is unenforceable, the rest remains in effect.

14.3 Our failure to enforce a provision is not a waiver.

14.4 You may not assign these Terms without our consent. We may assign them in connection with a corporate reorganization or sale of assets.

14.5 Notices to Neobi under these Terms: info@neobi.io, with a copy to Legal at the postal address above.

15. Contact

Questions about these Terms: info@neobi.io

Neobi Technology Corp. | Calgary, Alberta, Canada